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Public Safety Telecommunication

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Public Safety Telecommunication

Program Details

  • The mission of the Public Safety Telecommunication program is to prepare students for employment as dispatchers for police, fire, and ambulance agencies.

  • This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills. Public Safety Telecommunicators provide vital communications links between the police department, the general public and patrol officers in the field. This work involves the handling of emergency and non-emergency calls for service, dispatching police officers and fire/rescue personnel, receiving citizen complaints, and operating complex computer systems. The purpose of this program is to prepare students for employment as a dispatcher: police, fire, ambulance.

  • Occupational Completion Points (OCPs) - The Public Safety Telecommunication program is a planned sequence of instruction consisting of one Occupational Completion Point. OCPs provide students with early completion training options linked to employment opportunities established by the Florida Department of Education based on the Standard Occupational Classification (SOC) system and accepted industry titles. Academic skill level required to complete OCP A is not applicable to this program.

     

    P090101 OCP Course Title Length
    EMS0002 A Dispatcher: Police, Fire, and Ambulance 232 hours
  • Upon successful completion of this program, students take the following licensure exam:
    • 911 Public Safety Telecommunicator

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Program Information
 

Program Overview